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Closeup of a Black Dog

Frequently Asked Questions

If you can't find the answer to your questions here, please reach out!

What do I need to bring with my dog for their boarding stay?

The only requirement is food. You're always welcome to bring whatever you'd like them to have to make them feel more at home!

Can I rent your training facility?

YES! When we have availability, our training facility can be rented for private/semi-private training at $20 per hour/per dog. We also offer group rates! Contact us for group events!

Do you allow intact dogs?

Yes! We do allow intact males and females. We do assess an additional cleaning supply fee for heavy markers and females in heat, as it requires a lot of additional cleaning and disinfectant. Cost depends on length of stay.

What forms of payment do you accept?

We allow Cash, Check , Credit Card, Debit Card, Facebook Pay, Venmo and PayPal. You're able to pay for services through your online account with us or you may utilize the other electronic forms of payment.

What if my dog is on medications? Will you give them to our dog?

Absolutely! We can administer any medications that your dog is prescribed! 

Can I bring my dog's own bowl?

Yes! However, we ask that you NOT bring glass or ceramic bowls.

What happens if my dog needs vet care while staying with you?

If for any reason your pup requires the attention of a veterinary professional, we will notify you or your emergency contact and immediately transport your pup to your vet or the vet on call.

Do I need to bring my dog's bed/blanket?

Nope. We supply raised beds/blankets. However, you're more than welcome to bring their own items to help them feel more at home.

Do you offer consulting services?

Yes. I offer consulting services for $50 an hour. This is offered via electronically or in person. 

Do you take small dogs?

Absolutely! We accept all ages, and sizes! We set our smaller pups up with little "condos" inside their kennel. The smaller space allows them to feel more secure in such large kennels.

Can my two dogs stay together in the same kennel?

Of course! Our 8' long kennels allow space for 2 large pups to stay together comfortably.

What vaccines do you require?

We require age appropriate vaccines including:

Canine Parvovirus, Distemper, Canine hepatitis, Lepto, Bordatella and Rabies

What is your kennel like?

Our kennel room consists of 10 8' long, heavy duty chain link kennels. We offer 2 with roof tops for those pups that like to jump and/or climb. We also offer, wire or plastic crates for those that feel more comfortable with a place to get into. Our kennel room is very insulated and homey, temperature controlled both heat and A/C. We have 24/7 video and temperature monitoring and we ALWAYS have the TV going for them!

When can I drop off/pick up my dog?

Our drop off and pick up times are SCHEDULED. We operate this way to allow us to help the most pups in a day that we can. We do assess late fees (20+ minutes late without communication and/or no show fees of $25.


AM: 8:00, 8:30, 9:00

PM: 4:00, 4:30, 5:00, (6:45 with approval)


AM: 9:00

PM: 5:00

Can I stop by to see your facility?

We are a by appointment only facility. We would love to show you around!! Please contact us to schedule an appointment.

How can I pay you?

We accept Cash, Check (for established clients), Debit and Credit Cards, Venmo, PayPal and Facebook Pay!

What does it mean when you say you operate a "quiet" kennel?

We do our very best to minimize excessive barking in our kennel. In our Services Agreement, we require all owners to sign off on the use of electronic bark or training collars in the event your pup is an excessive barker.

How young can I start training my puppy?

We begin puppies as early as 8 weeks! We offer a variety of puppy training options and programs.

Can I bring treats for my dog to have?

Yes! We love to offer your pup treats during their stay, however DO NOT bring new treats that they are not used to having. This tends to upset their tummy.

What if I want to change my pick up time?

We do our best to accommodate changes for your scheduled pick up and/or drop off times. Any changes need to be made 24 hours in advance, and you must contact Cass directly to get this approved. 

Do you charge if I need to cancel my reservation?

As long as you notify us of the cancellation 48 hours prior to your drop off time, NO we will not charge you. If you don't show at your scheduled drop off time, you will still be responsible for the no show fee in addition to 50% of your pup's scheduled stay.

How can I schedule services?

We require all pups to be registered through this website. Current vaccination records to be uploaded or sent to us and then you can request services through your account, or if you need assistance, reach out and we can schedule from our end!

What happens if my dog has a history of biting or fighting?

We do not accept dogs with a history of fighting or biting. We DO offer exceptions for active or retired working K9s.

Do you require a meet & greet for daycare or boarding?

We do not require a meet & greet. We will ask a few questions and if we feel we are a good fit for your pup then we can schedule!

If my dog goes to another facility, can they come to yours?

Yes! We do allow dogs that attend more than one facility. We do however, ask that if they have been at another facility, you wait 2 weeks before they come to us. That allows time, for any potential illness that may have been contracted to show, before putting them with other dogs to spread any illness.

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